Refund policy

Contact No Pressure Wear at info@nopressurewear.com (mailto:info@nopressurewear.com) with questions about an order, return, or faulty item.

Choosing your size and colour

Please check the size guide and selected colour before ordering. We do not offer voluntary exchanges or voluntary change-of-mind returns for an incorrectly selected size or colour, or because you no longer want an item. This does not affect any mandatory cancellation, withdrawal, refund or consumer guarantee rights that apply to your purchase, including the EU rights below.

Selecting the wrong size is different from receiving the wrong size or a garment that does not match its description. Incorrect, faulty or misdescribed items are covered by the remedies required by applicable consumer law.

Damaged, faulty or incorrect items

Contact us as soon as you discover a problem. Include your order number and a description of the issue. Clear photos of the garment, print, size label or packaging, as relevant, help us investigate. If providing photos is not possible, let us know so we can discuss another way to assess the problem.

We will review the issue and arrange the remedy required by applicable law, which may include replacement, repair or a refund. If a faulty or incorrect item needs to be returned, we will arrange or cover reasonable return costs where required by law. Please contact us for return instructions before posting it.

Our production partner generally asks us to report manufacturing issues within 30 days of delivery, so prompt contact helps us resolve them. This supplier reporting period does not limit your statutory rights or legal claim periods. You do not need to contact our production partner directly.

EU right of withdrawal

If you are a consumer in the European Union, you may withdraw from an online purchase of our standard, non-personalised garments without giving a reason within 14 days of receiving the goods. For a single order delivered in separate parcels, the period runs from receipt of the last item. Applicable mandatory extensions or additional rights remain unaffected.

Our standard designs do not lose this right merely because they are printed after you order or because you select a standard size or colour. An exception for goods genuinely made to your individual specifications or clearly personalised applies only when legally applicable and disclosed before purchase.

To exercise your right, email us or use our contact form (/pages/contact) with a clear statement that you wish to withdraw. Include enough information to identify your order. You may use the model form below, but it is not compulsory. You do not need our approval to exercise a statutory right of withdrawal.

Send the goods back within 14 days after notifying us of withdrawal. Contact us promptly for the correct return address; do not send a customer return to Printify or to an address printed on the original shipping label unless we identify it as the appropriate return destination. Requesting return instructions does not replace or restrict your right to notify us of withdrawal.

For a change-of-mind withdrawal, you bear the direct cost of return postage, including any international return postage, except where the law requires us to bear it. This does not apply to faulty or incorrect goods where we must cover return costs.

You may inspect and try on a garment as you would in a shop. Where legally permitted, you may be responsible for diminished value caused by handling beyond what is necessary to establish the item’s nature, characteristics and functioning. This does not automatically remove the right to withdraw.

For a full-order withdrawal, we will refund the payments covered by the right of withdrawal, including the cost of our least expensive standard outbound delivery option. Additional costs for a more expensive delivery option you selected are not refunded where the law permits. No restocking fee applies to statutory EU withdrawals.

We will issue the refund without undue delay and within 14 days after being informed of your withdrawal. Unless we have offered to collect the goods, we may withhold reimbursement until we receive them or you supply evidence of sending them back, whichever happens first. Refunds use the original payment method unless you expressly agree otherwise without additional fees. Your bank or payment provider may require additional processing time.

Model withdrawal form

Complete and send this form only if you wish to withdraw from the contract. You may copy it into an email.

To: No Pressure Wear, info@nopressurewear.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:
Goods and order number:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:

Delete whichever does not apply. We do not require you to give a reason for a statutory withdrawal.

Customers in the United States, Canada and Australia

Outside the EU, we do not offer additional voluntary exchanges or change-of-mind returns. Any mandatory rights under the law applicable to your purchase remain fully available, including consumer guarantees and rights relating to faulty, incorrect, misdescribed or undelivered goods. This policy does not exclude or restrict those rights.

Changes and cancellations before delivery

If you need to change or cancel an order, contact us immediately. We will check whether a voluntary change is still possible before production starts. Starting production does not cancel any statutory right of withdrawal or other mandatory cancellation rights that apply.

Contact

For return instructions or assistance, email info@nopressurewear.com (mailto:info@nopressurewear.com) or use our contact form (/pages/contact).